At HyenaThreads, we are committed to protecting your privacy and ensuring compliance with The General Data Protection Regulation (GDPR) (EU) 2016/679. We value transparency, so we’re open about how we track and use your personal data. You can always review what information we collect and how we use it.

Please read this agreement carefully. By accessing, browsing, or otherwise using the Site, you agree to be bound by all the terms and conditions outlined in this agreement.

When you interact with HyenaThreads, we may collect the following information:

• Your name and surname
• Your email address
• Your physical address
• Your phone number
• Data about the browser and device you use to view our stores
• Information on how you navigate our stores

We collect your contact details to process your orders and ensure timely delivery. The technical data we gather helps us optimize our store’s user experience and personalize services (e.g., automatically switching to the mobile version when necessary).

To provide you with the best possible service, we work with trusted third-party companies. These partners may have access to your personal information, but only to the extent necessary for them to fulfill their duties.

• Payment services: Use your credit card number, name, and surname to verify and process your payments.
• Manufacturers and stock keepers: Access order details to prepare and package your items.
• Postal services: Use your name and physical address to deliver your products.
• Mass mailing services: Use your email address to send you updates and promotions (if you’ve subscribed).

By continuing to browse our website after reading this Privacy Policy, you consent to the use of your personal information as outlined above. If you do not agree with these terms, please discontinue your use of our site.

You have the right to:

• Request a copy of the personal data we have collected about you.
• Request that we delete your personal data from our system.
• Withdraw your consent if you previously provided it but have since changed your mind.

To exercise any of these rights, please contact us at support@hyenathreads.com.

We take the security of your personal data seriously and implement measures to protect it while in our care.

Thank you for trusting HyenaThreads with your information. We appreciate your cooperation and are here to address any concerns.